Maybe I do n’t force myself, I won’t write this, a ele.me big boss wants me to write an explosion, I think about it, or write some articles that summarize the practicability, I hope to give you a practical work Inspired, I am very happy. I still hope that I can give feedback on the practical problems you encountered in your daily work. Otherwise, the theoretical things will not make much sense. The theory must be called the theory itself.
The first season will cover the following user experience design methods:
Make a goal for each test, several people's Note 1, what to test, make a task list for the seed user, complete the content of the interface you want to test, and finally review the entire test process and walk through the interface to find the user's Pain Point The points where the user experience needs improvement are listed.
- 制作在线或者纸质原型（Paper Prototype）
- 找出用户pain point，卡片化（Card sort）或其他与同事讨论确定整改方向
Telephone interview to determine the number of seed users (as few and representative as possible, 5 are sufficient)
Determine test content
Make online or paper prototypes (Paper Prototype)
Distribute test tasks and make task lists
Observe the test process quietly without interruption
Review the entire test process
Find out the user's pain point, card sort (Card sort) or other discussions with colleagues to determine the direction of rectification
Draw the user experience canvas on the whiteboard
User experience canvas
Fill in different content according to different parts, the content can actually be formulated according to your product needs, for example as follows:
Another case of user experience canvas
The emotional version is the design direction of Mapping and some of the directions displayed by the macro design direction. It can be divided into visual direction and text direction. He pre-displayed the abstract concepts of atmosphere, direction and product characteristics through pictures and text:
视觉情绪版 （我为 Bordrin C31 做的视觉方向情绪版）
Visual Emotional Edition (The visual direction emotional edition I made for Bordrin C31)
文字情绪版 （我为 Bordrin C31 做的文字方向情绪版）
Text Emotional Edition (the text direction emotional edition I made for Bordrin C31)
Card Sorting 是一个设计方法，可以为不同的目的服务，比如重组内容，进行分类，或者在用户调研阶段列举关键词，进行用户画像，不同的目的导致了不同的画布，可以作为体验工具使用，一般注意不要使卡片集中在一个区域内，尽量平均分类卡片，卡片数量不易过多，在卡片制作过程就要注意有所区别和预设；卡片分类单人进行，或多人协同进行，比较推崇单人进行，一个人记录，然后才是下一个，最后对比统计结果，这样效率高，干扰低。
Card Sorting is a design method that can serve different purposes, such as reorganizing content, sorting, or enumerating keywords in the user research phase, making user portraits. Different purposes lead to different canvases, which can be used as experience tools Pay attention not to concentrate the cards in one area, try to classify the cards as evenly as possible, the number of cards is not easy to be too much, it is necessary to pay attention to the differences and presets in the card making process; card classification is performed by one person, or coordinated by multiple people, which is more recommended People do it, one person records, then the next one, and finally compare the statistical results, so that the efficiency is high and the interference is low.
Cart sort use case example 1
Cart sort use case example 2
Note 1: Although some experts stipulate the number of people, and even the number is very large, I still think it should be controlled at a small number (3-5). If you want to control the number of people, you can do seed user screening in the early stage, and conduct a remote survey by phone , Determine the user's industry and usage scenarios, and determine the representativeness of seed users.
第二季 TBD... =）
Next Season TBD... =)
There are many user experience tools and methods. The content will be displayed in the first season, and will continue to be sorted out according to needs in the later period. Basically, it is a design method that is currently used frequently and is still used today. Please contact me for any comments or feedback, thank you!